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user guide and FAQs

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Download the Rapport® Provider Mobile App

click to download the Rapport Provider app on IOS click to download the Rapport Provider app on Andriod

Watch our video tutorials

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USING RAPPORT

Logging In & Adding Users to Rapport
Rapport Home Page
Rapport's Top Navigation Menu
Dashboard Features
Rapport Desktop Assistant
Viewing & Managing Rapport Requests
Managing Appointments with Rapport’s Confirmation Summary & Daily Task List
Client Look-up & Communication Logs
Rapport Telemedicine
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SETUP AND CONFIGURATION

Viewing Rapport Communications Sent to Pet Owners
Editing Rapport Reminders
Adding a HealthyPet™ Magazine as a Pet Reminder
Editing Rapport Appointment Reminder Settings & Messages
Setting Up a One-Time Rapport Marketing Campaign
Setting Up Rapport Reviews
Managing Rapport Reviews
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PET PORTALS

Requests from the Client Perspective
Opting In & Out of Rapport's Text Messages
Resetting a Rapport Pet Portal Password
Questions?